Using 7a7777 color — whether you open an account, deposit through bKash or Nagad, or browse the lobby — means you accept these Terms & Conditions as the binding agreement between you and us. Access and eligibility depend on your local law and the eligible regions we serve.
Account access rules
bKash & Nagad wallet terms
Your rights explained
Bangladesh region eligibility
POLICY POSTURE
How These Terms Govern Your Account
These Terms & Conditions set out what you can expect from us and what we expect from you when you hold an account on this platform. They cover how your account is created and maintained, how wallet transactions through bKash, Nagad, Rocket or Bank Transfer are processed, and what happens if either party needs to close or suspend access. We update these terms when our services change. When we do, we post the revised version on this page and, where practical, send a notice to the contact address on your account. Continued use of the platform after a posted update means you accept the revised terms. If you do not agree with a change, the right action is to stop using the account and contact our support team to request closure. Eligibility to hold an account depends on your local law and the eligible regions we operate in. We do not make representations about lawfulness in every jurisdiction — that responsibility sits with you. Where a section of these terms conflicts with applicable local law in your region, the locally required version applies to the extent required by that law. Transactions through local payment rails such as bKash, Nagad and Rocket are subject to the additional terms each payment provider publishes on their own platform.
bKash
Deposits and withdrawals via bKash follow the limits and verification steps shown in your account wallet at the time of the transaction.
Nagad
Nagad transfers are processed under both our transaction terms and Nagad's own service conditions, which you accept when you select that rail.
Rocket
Rocket payments are available where shown at the deposit screen; the applicable limits and steps are listed in your account at the point of transaction.
Bank Transfer
Bank Transfer routes follow the verification and processing steps set out in the account wallet section and may require additional identity confirmation.
WHAT THIS COVERS
Scope of These Terms: Inside and Outside
These Terms & Conditions apply specifically to your registered account on this platform, the transactions you initiate through it, and the content served within our lobby. They do not extend to third-party services you access through links on our pages, nor do they override the separate terms of payment providers like bKash, Nagad or Rocket. Understanding the boundary helps you know where to direct a question if something falls outside our policy area.
Account Access
All activity on your registered account — login, session management, password changes and account closure — falls within the scope of these terms. Eligibility to access depends on your local law and eligible region.
Wallet Transactions
Deposits and withdrawals initiated through your account wallet, including those using bKash, Nagad, Rocket or Bank Transfer, are governed by these terms alongside the payment provider's own conditions.
Lobby Content
Game content supplied by studios available in our lobby — including titles from Microgaming, PG Soft, Pragmatic Play and Habanero — is covered here for access purposes, but game mechanics and RTP are governed by each studio's content rules.
Third-Party Services
External websites, payment provider apps and any service reached by leaving this platform operate under their own terms. We are not responsible for third-party policies, and these Terms & Conditions do not apply to those services.
YOUR ACCOUNT RIGHTS
Practical Steps Available Under These Terms
You hold several concrete rights as an account holder, and each one has a clear path inside the platform. To review your transaction history — deposits, withdrawals or wallet movements through bKash or Nagad — open the account wallet section and check the records shown there. If a detail on your account is incorrect, such as a contact address or name, the account settings area is where you submit a correction; supporting documents may be required depending on what is being changed. For any question about how a specific clause applies to your situation, our support team is the right first contact — reach us through the channels listed in the Support section below. If you want to request account closure or ask us to limit access, you can do that through a direct support request. We do not charge for any of these actions, and we aim to acknowledge requests within the timeframe shown in your account correspondence. Every step here is driven by what you initiate; we do not act on these matters without a request from you.
Review Records
Your full transaction history — including bKash, Nagad, Rocket and Bank Transfer activity — is available in the account wallet section at any time after you log in.
Correct Account Details
Submit a correction through account settings. Depending on the field being changed, we may ask for supporting documents before applying the update to your account.
Raise a Question
Direct policy questions to our support team through the contact routes listed on this page. Reference the specific clause you have a question about so we can respond accurately.
Request Account Changes
Account closure, access restriction or a review of account status can each be requested by contacting support directly. We process these in line with the steps outlined in your account correspondence.
POLICY CONTACT ROUTES
How to Reach Us About These Terms
If a term on this page is unclear, or if you need to act on a right described above, these are the routes to reach us. We publish only the channels visible on the platform — we do not list contact methods we cannot staff or verify.
Live Chat
The live chat option is accessible from the account area once you are logged in. Use it for questions about a specific clause or a transaction that looks incorrect against the terms.
Email Support
For written records — especially useful when you are disputing a decision or requesting account changes — send your query to the email address published in the Help section of your account.
In-Account Help
The Help section inside your account links directly to this Terms & Conditions page and to the submission form for account-change requests. Start there before contacting support to check if your question is answered in the policy text.
HOW WE HANDLE THIS
Policy Handling: Data, Security and Retention
How we manage the information tied to your account and these terms is set out here in plain terms. We store account data for as long as your account is active and for the period required by applicable rules in the eligible regions we serve. After account closure, data is retained for the minimum period required, then deleted or anonymised. We do not sell your account data to third parties.
Account Security
Your account is protected by the login credentials you set. If you believe your credentials have been compromised, use the password reset flow in the login screen immediately and then contact support to review recent session activity.
Cookie Use
We use cookies to maintain your session state and remember your preferences across visits. The cookie notice on first visit explains what is set; you can adjust browser-level cookie permissions at any time.
Data Retention
Transaction records — including bKash, Nagad, Rocket and Bank Transfer entries — are held in your account wallet and retained for the period required by the rules applicable to eligible regions. You can view these records in your account at any time.
Requesting Changes
To request a correction to stored data, or to ask what data we hold on your account, contact support using the email route listed in the Support section above. Include your account reference so we can locate your records quickly.
TERMS FAQ
Common Questions About These Terms
These are the questions we hear most often about the Terms & Conditions. If your question is not covered here, reach us through the support routes listed above.
Do these Terms & Conditions apply if I use bKash or Nagad to deposit?
Yes. Any transaction you initiate through your account wallet — including deposits via bKash, Nagad or Rocket — is covered by these terms. The payment provider's own conditions also apply alongside ours, so check both before you transact.
How will I know if the terms have been updated?
We post the updated version on this page and, where practical, send a notice to the contact address registered on your account. The date at the bottom of this page reflects the most recent revision. Continuing to use the platform after a posted update is treated as acceptance.
Can I use this platform if I am in Bangladesh?
Access and eligibility depend on your local law and the eligible regions we serve. We do not make a blanket legal determination for every user. It is your responsibility to confirm that using this platform is permitted under the laws of your location before opening or using an account.
How do I close my account under these terms?
Send a closure request to our support team using the email route published in the Help section of your account. Include your account reference. We will confirm receipt and process the closure in line with the steps set out in your account correspondence.
What happens to my wallet balance if my account is closed?
Any balance remaining at the time of closure is subject to the withdrawal steps shown in your account wallet. You need to initiate a withdrawal through bKash, Nagad, Rocket or Bank Transfer before requesting closure, or specify the preferred withdrawal rail in your closure request to support.
Who do I contact if I disagree with a decision made under these terms?
Contact our support team using the live chat or email route listed in the Support section of this page. Reference the specific term and the decision you are questioning. We review each case based on the clause in the current published version of the Terms & Conditions.